The Art of Conflict
Internal online training in just a few steps
Get immediate operational readiness - compatible with any learning management system (LMS) or as a stand-alone solution. Interactive, with certificate, and customizable for your industry on request.
1 Select a course (and customize it)
Choose a ready-made course from mybreev and tailor the content to your industry whenever needed.
2 Integrate technically
Seamless integration into your LMS or immediate use as a stand-alone solution. Format: SCORM 1.2, xAPI, HTML5 and LTI.
3 Train interactively
Active learning through integrated quiz questions and practical exercises. Measurable learning progress in real time.
4 Issue certificates
Automatic certificate issuance after successful completion. Documentable for professional development and compliance.
Used across industries
Course content & learning objectives
Chapters
Importance of dealing with conflicts in the right way
Basics of conflict management
Types of conflict in everyday work
Reacting to conflicts
Conflict management
Preventing conflicts in the workplace
Summary
Learning objectives
- The analysis and resolution of conflicts
- The conduct of difficult conversations
- Distinguishing between stories you tell yourself and the facts
- Controlling your own stress level in conflict situations
- Healthy and constructive responses to conflict