Leadership & Organizational Development

Process Management - Intensive Basics

Have you ever wondered why some processes take so much longer than expected? Where all the time is being wasted and why the end result still doesn't meet expectations? The term "process management" may sound dry, but it provides the answers to these questions - and the solutions to change things. Learn how to streamline processes, make them more efficient and effective, and maintain that status quo.
45 min German, English incl. certificate of participation For all employees

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Internal online training in just a few steps

Get immediate operational readiness - compatible with any learning management system (LMS) or as a stand-alone solution. Interactive, with certificate, and customizable for your industry on request.

1 Select a course (and customize it)

Choose a ready-made course from mybreev and tailor the content to your industry whenever needed.

2 Integrate technically

Seamless integration into your LMS or immediate use as a stand-alone solution. Format: SCORM 1.2, xAPI, HTML5 and LTI.

3 Train interactively

Active learning through integrated quiz questions and practical exercises. Measurable learning progress in real time.

4 Issue certificates

Automatic certificate issuance after successful completion. Documentable for professional development and compliance.

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Used across industries

Course content & learning objectives

Chapters

Introduction

Why is process management important and how does it benefit the business? Take a look at the case study presented to answer this question.

Definition, goal and benefits

Gain an understanding of process management by examining its purpose and benefits. The definition of the term also serves as a foundation for the following chapters.

Process management cycle

Process management is a continuous cycle of analysis and improvement. In this chapter, you will learn about the steps and their importance using the PDCA cycle.

Process roles

Processes usually pass through several departments of an organization from start to finish. There are different roles that individuals take on during the process.

Record and document processes

Knowledge of process documentation is essential in order to record existing processes and to be able to analyze and optimize them in the next step.

Analyze and control processes

Documentation alone will not improve process performance. To significantly improve process performance, processes must be measured, controlled, and optimized. Planning a process goal and monitoring and controlling its achievement are the main tasks of process controlling.

Optimize processes

Find out what makes good processes and how you can continuously improve or renew existing processes and why weak points are an opportunity for optimization.

Conclusion

You can now test your newly acquired knowledge by taking a quiz. At the end, you will be given a brief summary of the most important facts from this course.

Learning objectives

  • Find out why process management is important and what it can accomplish
  • Understand the PDCA cycle of process management
  • Learn about process roles and process documentation
  • Learn how to use your newly acquired knowledge to improve processes

Questions about e-learning, LMS and certification

Certificate & Compliance

Yes. Upon successful completion of the final assessment, a digital certificate of participation is issued – suitable for internal documentation and compliance verification.
Depending on the LMS, completion status, quiz results, time spent, and certificates are automatically tracked and made available for reporting.

Integration & Customization

Yes. The course is available as SCORM 1.2, SCORM 2004, xAPI, or LTI and integrates directly with common learning management systems.
Yes. Corporate branding (logo, colors, corporate identity) as well as internal content such as contacts, policies, or process guidelines can be integrated.

Updates, Demo, Licensing

Yes. For technical evaluation, we provide a demo SCORM package or a time-limited trial access (approximately 14 days).

Licensing, Updates, Demo

The training is available as a standalone module, a course bundle, or on a subscription basis. Licensing is company-wide and typically requires a minimum term of one year.

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