Personal Security

Predictive Profiling in retail

A person wanders through the store and looks around nervously again and again. Your gut instinct is ringing the alarm bells, but is the suspicion justified? The method of predictive profiling offers concrete possibilities to check whether your instinct is right and how to thwart crimes like a specialist.
25 min English, German incl. certificate of participation For all employees

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2 Integrate technically

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4 Issue certificates

Automatic certificate issuance after successful completion. Documentable for professional development and compliance.

Used across industries

Course content & learning objectives

Chapters

Recognizing suspicious individuals

People who are up to something usually give themselves away. In this part of the course, the stress-related behavioral indicators are presented.

Common tactic: creating confusion

Why and how perpetrators try to create confusion is explained and shown with concrete examples.

Signs of misconduct

This chapter shows signs of misbehavior where direct intervention on your part is possible.

Limitations of predictive profiling

At this point, it is discussed what predictive profiling is and what it is not.

The scoring system

The scoring system presented here will help you decipher the likelihood of a theft.

The criminal process

A robbery is usually planned and executed like a business project. The individual steps of this criminal project are explained in detail.

Warning signs

Typical indicators are shown here where a robbery is still in its early stages and can therefore be prevented.

Alerting authorities

When do I alert the police and what details are necessary for the investigation? That is explained in this course chapter.

Escape patterns

Finally, it is shown how a typical escape takes place and what the most important thing to do now is.

Learning objectives

  • Simple scoring system to calculate the probability of theft
  • What is predictive profiling and what isn’t?
  • Recognizing stress-related indicators
  • Appropriate countermeasures while maintaining self-protection
  • Enhanced observational skills

Questions about e-learning, LMS and certification

Certificate & Compliance

Yes. Upon successful completion of the final assessment, a digital certificate of participation is issued – suitable for internal documentation and compliance verification.
Depending on the LMS, completion status, quiz results, time spent, and certificates are automatically tracked and made available for reporting.

Integration & Customization

Yes. The course is available as SCORM 1.2, SCORM 2004, xAPI, or LTI and integrates directly with common learning management systems.
Yes. Corporate branding (logo, colors, corporate identity) as well as internal content such as contacts, policies, or process guidelines can be integrated.

Updates, Demo, Licensing

Yes. For technical evaluation, we provide a demo SCORM package or a time-limited trial access (approximately 14 days).

Licensing, Updates, Demo

The training is available as a standalone module, a course bundle, or on a subscription basis. Licensing is company-wide and typically requires a minimum term of one year.

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