Personal Security

Predictive Profiling in retail

A person wanders through the store and looks around nervously again and again. Your gut instinct is ringing the alarm bells, but is the suspicion justified? The method of predictive profiling offers concrete possibilities to check whether your instinct is right and how to thwart crimes like a specialist.

25 min

English, German

incl. certificate of participation

For all employees

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Used across industries

Course content & learning objectives

9 chapters

Interactive exercises

Final test

Certificate

Chapters

Recognizing suspicious individuals

People who are up to something usually give themselves away. In this part of the course, the stress-related behavioral indicators are presented.

Common tactic: creating confusion

Why and how perpetrators try to create confusion is explained and shown with concrete examples.

Signs of misconduct

This chapter shows signs of misbehavior where direct intervention on your part is possible.

Limitations of predictive profiling

At this point, it is discussed what predictive profiling is and what it is not.

The scoring system

The scoring system presented here will help you decipher the likelihood of a theft.

The criminal process

A robbery is usually planned and executed like a business project. The individual steps of this criminal project are explained in detail.

Warning signs

Typical indicators are shown here where a robbery is still in its early stages and can therefore be prevented.

Alerting authorities

When do I alert the police and what details are necessary for the investigation? That is explained in this course chapter.

Escape patterns

Finally, it is shown how a typical escape takes place and what the most important thing to do now is.

Learning objectives

Simple scoring system to calculate the probability of theft
What is predictive profiling and what isn’t?
Recognizing stress-related indicators
Appropriate countermeasures while maintaining self-protection
Enhanced observational skills

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