De-escalation at the Airport [click & explore]
Internal online training in just a few steps
Get immediate operational readiness - compatible with any learning management system (LMS) or as a stand-alone solution. Interactive, with certificate, and customizable for your industry on request.
1 Select a course (and customize it)
Choose a ready-made course from mybreev and tailor the content to your industry whenever needed.
2 Integrate technically
Seamless integration into your LMS or immediate use as a stand-alone solution. Format: SCORM 1.2, xAPI, HTML5 and LTI.
3 Train interactively
Active learning through integrated quiz questions and practical exercises. Measurable learning progress in real time.
4 Issue certificates
Automatic certificate issuance after successful completion. Documentable for professional development and compliance.
Used across industries
Course content & learning objectives
Chapters
Terms and basics
De-escalation techniques
Knowledge check & conclusion
Learning objectives
- Learn basic de-escalation techniques and how to apply them
- Understand what an interpersonal distance zone is and which ones exist
- Learn about the different levels of communication
- Gain practical communication tips for real-life situations